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| Terms & Conditions |
1. Respective Brand owners will be responsible for the quality of product.
You can lodge complaints on them through us, if the quality is not found
up to the mark.
2. Flower arrangements shown here are to reveal. We do our best to give
better result than shown. It may be possible that actual arrangement
varies due to availability of flowers and other reasons beyond our control.
3. If ordered flowers / cake /mithai / Chocolates are not available in the respective city or town, we shall deliver available best quality flowers /cake /mithai of equal value.
4. Delivery schedule varies between same day delivery to delivery
within four-seven business days depending on the product, destination
city or town. However, in all metropolitan cities we deliver on the
same day, within two business days in all major cities & town within
three to four business days in all other places in our list of cities.
5. Delivery of certain products may not be possible under certain
uncontrollable circumstances like Strike, riots, floods etc. However,
you always have a right to get 100% refund of your money.
6. No claim of whatsoever nature under any circumstances will be tenable
other than the claim for 100% refund of payment made. All such claims if
any, are to be raised within 24 hours of delivery /non delivery.
7. The owner of the site retains the right to refuse any order unconditionally.
8. All claims are subject to the jurisdiction of local Court only at Calcutta, India.
9. Fresh Baked cakes are available only after 10.40 am from bakeries. Thus fresh baked cakes can only be delivered after that time. In exceptional cases you may request to keep the cake prior day in refrigerator & deliver next morning. But we don't advise this.
10. We do guarantee the delivery on preferred date BUT we don't guarantee the delivery on any particular time. We do try to deliver well within your mentioned time but we do not guarantee that. And normally we shall process the order for delivery as soon as possible ignoring your specific instruction to deliver at or before a particular time.
11. Orders received after 4 Pm IST shall normally be processed as next day orders BUT we shall try our best to deliver same day. A phone call after placement of such urgent orders will be appreciated. |
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